FAQ

Frequently asked questions

When will I receive the IPTV details?

After your order, we send the activation details as quickly as possible via WhatsApp or email, with setup help for the device and app you use at home. The expected delivery time is stated in the order summary.

Which devices can I use at home in the Netherlands?

You can watch on Samsung and LG Smart TV, Android TV, Android box, iPhone, iPad, smartphone, tablet, Windows, Mac and apps such as IPTV Smarters or TiviMate when a suitable player is available.

Can I test Dutch channels before ordering?

Yes. The free Premium trial lasts two hours; the VIP trial lasts 24 hours and costs €2.99. Both are for one device and one stream, and the VIP fee is not automatically credited.

Which IPTV app should I use on my Dutch home device?

That depends on the screen. We recommend a suitable app for Smart TV, Android, iOS, computer or TV box and help with settings when needed.

Can I check Dutch or international channels in advance?

Yes. Send the channels, leagues or language categories that matter to you and we can check current availability before you order.

What can I do about buffering on KPN, Ziggo, Odido or fiber?

Compare Wi-Fi with ethernet, stop heavy downloads, restart the router and device, then ask support to review the app or stream settings if the issue continues.

Can my household watch on multiple devices?

You can set up supported devices, but simultaneous viewing depends on the package and allowed connections. Ask first if several screens will be active at once.

Does my subscription end or renew automatically?

Check the order summary to see whether access ends or renews automatically and which cancellation method applies. Request a new order summary before expiry if you want another duration.

Do I get English help after activation?

Yes. Support can help in English with installation, app choice, settings, Dutch channel checks and practical package questions.

How do I order from the Netherlands?

Request an order summary first and check the seller, package, total price, duration, delivery and terms. Accept it expressly, then follow the confirmed payment instructions.